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FAQ

  • Do you'll deliver products outside India?
    As of now our deliveries are restricted only to India, but in case of rare circumstances we may deliver outside India with additional shipping fee. Please reach out to us on mail or our contact number for more details.
  • How long will it take to receive my orders?
    For all areas serviced by reputed couriers, the delivery time would be within 3 to 4 business days after dispatch (business days exclude Sundays and other holidays). However items weighing over 2 kilos may take a couple of days longer to reach. For other areas the products will be shipped through Indian Postal Service and may take 1-2 weeks depending on the location.
  • What options do I have while making payment?
    We accept payments by debit or credit card and also through Net Banking. Credit Cards & Debit Cards - We accept VISA, MASTER and AMERICAN EXPRESS Credit Cards issued in India and we accept Debit cards of all banks issued in India. Net Banking - You can Pay through Net Banking of all major Banks in India. UPI and all Major Payment wallets like Paytm , Phone Pay etc. You can also pay through Cash On Delivery
  • How do I check my order status?
    We will ship your package within 24 hours of receiving the order. We will also mail you the name of the courier company and the tracking number of your consignment to your registered email address. You will receive an SMS about the same. In case you do not receive an email from us within 24 hours of placing an order please check your spam folder. Tracking may not appear online for up to another 24 hours in some cases, so please wait until your package is scanned by the courier company. Alternatively, you can check the same in My Account page, where Track Shipment option gives you the current status of your order being shipped.
  • What should I do if I received a defective order?
    If you receive defective Item Please write us an Email- bluekiteevents@gmail.com or Contact us on 8800829921 / 7827706548. We will issue a Refund or Replacement. Product must be returned with its Brands box , Tags and Packing.
  • What happens if I am not available at the time of delivery?
    Our delivery partners will attempt to deliver the package thrice before it is returned back to our warehouse. Please provide your mobile number in the delivery address as it will help in making a faster delivery.
  • How do I know my order has been confirmed?
    After checking out during the payment process, you will get a confirmation that your payment has been processed successfully. You will also get a mail in your registered email id, along with an SMS to your registered mobile number confirming the order.
  • What are the shipping options available?
    We sent our Orders through trackable Courier Services Like - Xpressbees , Shadowfax , Delhivery , Ecom Express , Ekart Logistics , FedEx.
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